New Retailer
Interested in joining the P.S. family? We love our stockists and building relationships together. And we love giving our customers the chance to see and feel the quality of our products. Jot us a line!
Please send wholesale inquiries to: whitney@snailmailisback.com
Please include: Store name and location, your (buyer) name, URL of online presence, and interior photos of store if available.
Wholesale Terms
Display and Sales: All products must be sold in original packaging. But, we're flexible and willing to create packaged set sizes for your preferences and store needs.
Minimums: Opening order minimum of $125. Reorder minimum of $50.
Discounts: Quantities of 250-499 receive 10% discount. Quantities of 500+ receive 20% discount.
Returns: We do not accept returns on wholesale orders unless items have been damaged in transit or are defective. Please notify us of damaged items within 5 business days of receiving the items.
Online retailers: If you are selling our products online, credit must be given to Pinwheel Studio in the product description. Partnering with third party online resellers (i.e., Amazon, eBay) to sell our products is not permitted.
International: Pinwheel Studio is not responsible for any international taxes, duties, or fees.
Time Sensitive Orders: Please notify us when sending your order if you have specific dates your shipment must be received by so we can accommodate you accordingly.
Payment & Shipping
First orders must be prepaid via check, Venmo, or Paypal. Net 30 terms apply to established accounts. Payment is available via Paypal, Venmo, or mailed check.
All orders ship from Boston, MA or Chattanooga, TN within 1-2 weeks.
If you're a local customer, save on shipping and we'll hand deliver (possibly bringing donuts, too!). All other orders delivered via USPS or UPS Ground. If you have a FedEx, UPS, or any other shipping carrier account you'd like us to use, we'll be happy to work with you. Shipping costs will be charged on day of shipment and included in your final invoice.